Feature

On Magento

Connecting your store

Install the Alia module, then select Activate in your Magento admin to sign in or create your Alia account. Each Magento website connects as its own store in Alia. See Connecting your Magento store to Alia.

Embedding Alia

There's no embed step. The Alia module adds the script for you, so you won't see Embed Alia in your site in the setup guide. Alia only shows your store as not embedded if a campaign is live and no visitor has loaded the script in the last 4 hours. See Troubleshooting a Popup Not Appearing.

Storefronts

Popups show on Luma, Hyvä and themes built on them. Headless and PWA Studio stores need to add the Alia script by hand, and page type targeting doesn't work on them.

Checkout pages

Popups don't show on checkout pages.

Billing

You pay by card inside Alia. You can change your plan yourself from the Billing page. See How Alia pricing and billing work.

Unique codes

Available. Each visitor gets their own single-use code for a percent or amount off the whole order, or free shipping, with an optional minimum subtotal. Alia creates the codes in your Magento store for you. See Unique discount codes on Magento.

Unique code settings

You can set the discount value, a minimum subtotal and the code format (prefix and length). Product and collection limits, contact info matching, customer segments,

Combines with, grouping, minimum quantity and uploaded code lists aren't available. Magento Open Source allows one coupon per cart. Codes expire with their Magento cart price rule, so a countdown timer in your popup doesn't expire the code. "Once per customer" only applies to logged-in customers.

Static codes

Create the code in your Magento admin first, then type it into the reward. Alia can't search your Magento discounts for you.

Applying codes automatically

Not available. Visitors copy the code and enter it at checkout. Apply to checkout, Apply code immediately and the redirect settings don't show on Magento stores. See How to set up rewards and discounts in Alia.

Smart rewards

Not available. Use a unique code or a static code instead.

Orders and revenue

Orders are credited to the visitor and campaign behind them, the same way they are on Shopify. Orders reach Alia every few minutes and count once they're paid (Processing or Complete). If your store stops sending orders, Alia shows an "orders delayed" banner. See Understanding your Alia statistics.

Cart triggers

Not available. This includes the When item added to cart and When cart value... triggers, and the add to cart action.

Logged-in customers

Alia doesn't recognize logged-in customers, so you can't target by logged-in status or number of orders. Signups aren't added to your Magento customer records, and Magento has no customer tags, so Alia's Shopify settings for tagging customers and orders don't apply.

Market, language and country targeting

The Shopify targeting rules for markets, locales and countries aren't available. To show campaigns by country, use Location > In countries, which uses the visitor's location. Targeting by store view or language isn't available.

Consent

Alia can't use a Shopify cookie banner to check consent. Use custom code instead. Targeting by cookie consent isn't available.

Subscription Upsell

Not available. This includes the Subscription Upsell campaign type, the Subscribe & Save element and the change selling plan action.

Custom code

Works on most stores. If your store uses a strict content security policy, such as Hyvä's CSP mode, custom code targeting and custom code elements don't work.